Welcome to the SWIVEL® Status Page.

Below you will find status information for each of SWIVEL's products and services.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Member-Facing Payment Channels Operational
90 days ago
99.99 % uptime
Today
SWIVEL Pay (Web & Mobile) Operational
90 days ago
99.99 % uptime
Today
Interactive Voice Response (Interactive Voice Response) Operational
90 days ago
99.99 % uptime
Today
PayPrompt (SMS Payments) Operational
90 days ago
99.99 % uptime
Today
PayPrompt Pro (SMS Payments) Operational
90 days ago
100.0 % uptime
Today
EFUNDS for Schools (Web) Operational
90 days ago
100.0 % uptime
Today
EFUNDS for Schools (Point of Sale) Operational
90 days ago
100.0 % uptime
Today
Agent-Assisted Payment Channels Operational
90 days ago
99.99 % uptime
Today
AutoPilot Portal Operational
90 days ago
99.99 % uptime
Today
Payments by SWIVEL Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Third-Party Connectors Operational
90 days ago
100.0 % uptime
Today
Connect To Core (C2C) Operational
90 days ago
100.0 % uptime
Today
Card Processor Operational
90 days ago
99.99 % uptime
Today
SWIVEL Card Processing Operational
90 days ago
100.0 % uptime
Today
TSYS Card Processing Operational
90 days ago
99.99 % uptime
Today
ProPay Card Processing Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Risk Service Operational
90 days ago
100.0 % uptime
Today
Outbound Posting File Schedules Operational
90 days ago
100.0 % uptime
Today
4 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
5 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
6 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
7 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
8 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 24, 2026

No incidents reported today.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

SWIVEL Payments: CU*Answers and Meridian Link
Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 19:00 CDT
Scheduled - SWIVEL is performing updates affecting clients connecting to SWIVEL Payments infrastructure via CU*Answers and MeridianLink tonight August 12, from 8pm-12am Eastern Time.
Aug 11, 16:10 CDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage