Welcome to the SWIVEL® Status Page.

Below you will find status information for each of SWIVEL's products and services.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Self-Serve Operational
90 days ago
99.95 % uptime
Today
SWIVEL Pay Operational
90 days ago
99.85 % uptime
Today
Interactive Voice Response Operational
90 days ago
100.0 % uptime
Today
PayPrompt Operational
90 days ago
100.0 % uptime
Today
Staff-Assisted Operational
90 days ago
99.99 % uptime
Today
AutoPilot Portal Operational
90 days ago
99.99 % uptime
Today
Payments by SWIVEL Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
99.97 % uptime
Today
Connect2Core Operational
90 days ago
100.0 % uptime
Today
Card Processor Operational
90 days ago
100.0 % uptime
Today
SWIVEL Card Processing Operational
90 days ago
100.0 % uptime
Today
TSYS Card Processing Operational
90 days ago
100.0 % uptime
Today
ProPay Card Processing Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Risk Service Operational
90 days ago
100.0 % uptime
Today
Outbound Posting File Schedules Operational
90 days ago
100.0 % uptime
Today
4 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
5 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
6 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
7 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
8 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Reporting Temporarily Unavailable
Resolved - This incident has been resolved.
May 15, 11:29 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 11:13 CDT
Investigating - SWBC Reporting is temporarily unavailable in AutoPilot Portal. We are aware and working on this issue and will keep you advised of our progress. Our apologies for this temporary inconvenience.
May 15, 10:45 CDT
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

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