Welcome to the SWIVEL® Status Page.

Below you will find status information for each of SWIVEL's products and services.

All Systems Operational

Self-Serve Operational
90 days ago
99.87 % uptime
Today
SWIVEL Pay ? Operational
90 days ago
99.72 % uptime
Today
Interactive Voice Response ? Operational
90 days ago
99.91 % uptime
Today
PayPrompt ? Operational
90 days ago
100.0 % uptime
Today
Staff-Assisted Operational
90 days ago
99.95 % uptime
Today
AutoPilot Portal ? Operational
90 days ago
100.0 % uptime
Today
Payments by SWIVEL Operational
90 days ago
99.91 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Web Services ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
SDK ? Operational
90 days ago
100.0 % uptime
Today
Connectors ? Operational
90 days ago
100.0 % uptime
Today
Connect2Core ? Operational
90 days ago
100.0 % uptime
Today
Card Processor Operational
90 days ago
99.91 % uptime
Today
SWIVEL Card Processing Operational
90 days ago
99.91 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Risk Service Operational
90 days ago
100.0 % uptime
Today
eFunds for Schools Operational
90 days ago
100.0 % uptime
Today
Parent Portal Operational
90 days ago
100.0 % uptime
Today
Staff Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - SWIVEL services impacted by the AWS outage are now working as expected.
Oct 20, 15:48 CDT
Identified - We are seeing some intermittent issues with several of our systems due to some ongoing outages with Amazon Web Services.
Oct 20, 09:41 CDT
Oct 19, 2025

No incidents reported.