Welcome to the SWIVEL® Status Page.

Below you will find status information for each of SWIVEL's products and services.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Self-Serve Operational
90 days ago
99.95 % uptime
Today
SWIVEL Pay Operational
90 days ago
99.85 % uptime
Today
Interactive Voice Response Operational
90 days ago
100.0 % uptime
Today
PayPrompt Operational
90 days ago
100.0 % uptime
Today
Staff-Assisted Operational
90 days ago
99.99 % uptime
Today
AutoPilot Portal Operational
90 days ago
99.99 % uptime
Today
Payments by SWIVEL Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
99.85 % uptime
Today
Connect2Core Operational
90 days ago
100.0 % uptime
Today
Card Processor Operational
90 days ago
100.0 % uptime
Today
SWIVEL Card Processing Operational
90 days ago
100.0 % uptime
Today
TSYS Card Processing Operational
90 days ago
100.0 % uptime
Today
ProPay Card Processing Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Risk Service Operational
90 days ago
100.0 % uptime
Today
Outbound Posting File Schedules Operational
90 days ago
100.0 % uptime
Today
4 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
5 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
6 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
7 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
8 PM Cutoff Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
SWIVEL Pay Unable to Process Apple Pay Payments
Resolved - This incident has been resolved. Apple Pay payments are now processing normally.
Mar 26, 12:42 CDT
Update - We are continuing to work on a fix for this issue. ACH and Card flows are still operational.
Mar 26, 02:21 CDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 02:19 CDT
Update - We are continuing to work on a fix for this issue. ACH and Card flows are still operational.
Mar 26, 02:16 CDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 02:15 CDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 02:14 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 26, 02:13 CDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

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